When will my parcel arrive?

All UK parcels are normally delivered on a next day service, please allow 3 working days before contacting customer services.

  • All parcels are sent via tracked service
  • Under 2kg – Royal Mail 1st Class
  • Over 2kg – DPD Next day
  • UK Express £7.99
  • International orders are normally delivered within 2-5 working days, please allow 10 working days before contacting customer services.
  • Tracking numbers are automatically added to dispatch emails.
How much is the shipping?
  • Under 2kg £3.48
  • Over 2kg £7.19
  • UK Express £7.99
  • Free delivery on all UK orders over £100
  • International orders start from £11.99 depending on destination and weight
Can you provide Certificate of Analysis?

Absolutely, COA & MSDS are both readily available upon request.

What is the difference between Freebase and Salt?

The noticeable difference is that freebase has a harshness upon higher nicotine levels, salts holds a lower pH level than Freebase, giving salts a smoother experience.

What is the difference between NicSalt-B, NicSalt-S & Nic-Salt-M

Nicotine Benzoate appears to reduce or neutralise the taste of the nicotine and with a near neutral pH, (around pH 6.5) this results in an easy and soft throat hit. In research, Nicotine Benzoate was shown to have the best properties in taste, reduction of throat irritation and maintenance of nicotine stability making it one of the main and preferred salts for e-liquids. NicSalt-B is our recommended choice for Nicotine Salt!

Nicotine Salicylate is considered one of the more natural of the acid salts as it is commonly found in fruits, vegetables, herbs, spices, nuts, and teas. Like Nicotine Benzoate the lower pH provides an enhanced and smoother vaping experience. Nicotine Salicylate is slightly more acidic (pH around 4.8). Test panels found Nicotine Salicylate to be smooth and little or no flavour changes were reported and nicotine delivery was reported to be strong, yet without any harsh throat hit. Salicylate can have a slight chemical taste when mixed with weak or non existent flavours.

Nicotine Malate is recommended with fruits as this can give a sour experience, while smooth and delicate tests show that malic acid can reduce coil life.

Nicotine Salts does not oxidise like freebase and will hold its pH level.

  • Freebase Nicotine – Normal hit
  • NicSalt-M – Smooth
  • NicSalt- B – Smooth
  • NicSalt-S – Ultra Smooth
What is Hybrid Nicotine?

Nic&Salt Hybrid Base is a unique mix of pure nicotine, nicotine salt, and PG/VG, that combines the advantages of freebase nicotine AND nicotine salts in one product.

Where is the best place to keep my product?

We always recommend storing Nicotine in the fridge or freezer, this will maximise the shelf life and prevent oxidisation.

Keep away from direct sunlight for long periods and limit exposure to oxygen and heat.